We are currently seeking a motivated Customer Service Professional. The successful candidate will be a key member of our Customer Service team and perform rewarding work within the organization.
Primary Responsibilities
Primary customer contact for order-related inquiries and requests
Proactive leader within our customer service team
Maintain professional standards in customer relationships
Prepare reports, process orders, and handle revisions
Achieve and maintain high levels of order accuracy
Contribute to a positive and interactive environment that fosters creativity and growth
Run pricing information, create price sheets in Excel program to provide for customers
Confirm customer orders, weekly price changes, and other revisions
Professional interaction with customers both over the phone and via email
Additional administrative support as needed
Job Requirements
Previous administrative or customer service experience and/or relevant education
Winning attitude; Self Starter
Strong Computer Skills; Microsoft Office experience a plus
High Energy; Ability to work in a fast-paced environment
Strong analytical, written, verbal and interpersonal skills
High School Diploma or GED required; Additional business or college training a plus.
If you are interested in a rewarding career at Freshway Foods, we invite you to apply online today!
Thousands of dollars in awards, including a 55” HD television, were distributed to Team Freshway associates at our recent Associate Appreciation Luncheon. We hold an Appreciation Luncheon every month to reward our associates for their hard work and dedication.
Team Freshway associates were recognized for achieving 5, 10, 15 and 20 years of service with the company.
Tim Redmon, SQF practitioner was honored for 20 years of service.
L to R: Tony Arnold, Devon Beer, Tim Redmon, Phil Gilardi, Frank Gilardi
Devon Beer, President and COO of Freshway, was honored for 15 years of service.
L to R: Phil Gilardi, Devon Beer, Frank Gilardi
Pat Mallon, shipping associate, was honored for 15 years of service.
L to R: Tony Arnold, Devon Beer, Pat Mallon, Frank Gilardi, Phil Gilardi
Maria Kennedy, production associate, was honored for 15 years of service.
L to R: Tony Arnold, Devon Beer, Phil Gilardi, Maria Kennedy, Frank Gilardi
Carol Herbst, quality technician, was honored for 15 years of service.
L to R: Tony Arnold, Devon Beer, Carol Herbst, Frank Gilardi, Phil Gilardi
Hope Gates, zone manager, was honored for 10 years of service.
L to R: Tony Arnold, Devon Beer, Hope Gates, Frank Gilardi, Phil Gilardi
Hermila Mendoza, production associate, was honored for 10 years of service.
L to R: Tony Arnold, Devon Beer, Hermila Mendoza, Frank Gilardi, Phil Gilardi
Tina Colthar, production associate, was honored for 10 years of service.
L to R: Tony Arnold, Devon Beer, Tina Colthar, Frank Gilardi, Phil Gilardi
Mamadou D. Sao, production associate, was honored for 10 years of service.
L to R: Tony Arnold, Devon Beer, Mamadou D. Sou, Frank Gilardi, Phil Gilardi
Bill Johnson, Operations Manager, was honored for 10 years of service.
L to R: Devon Beer, Phil Gilardi, Bill Johnson, Frank Gilardi, Tony Arnold
Tricia Menchhofer, Supply Chain Specialist, was honored for 5 years of service.
L to R: Tony Arnold, Devon Beer, Tricia Menchhofer, Frank Gilardi, Phil Gilardi
Dan Baker, Director of National Accounts, was honored for 5 years of service.
L to R: Tony Arnold, Devon Beer, Dan Baker, Frank Gilardi, Phil Gilardi
Aaron Williams, shipping associate, was honored for 5 years of service.
L to R: Tony Arnold, Devon Beer, Aaron Williams, Frank Gilardi, Phil Gilardi
Tony Arnold, Director of Human Resources, was honored for 5 years of service.
L to R: Devon Beer, Tony Arnold, Frank Gilardi, Phil Gilardi
Craig Cotner, Procurement Manager, was honored for 5 years of service.
L to R: Tony Arnold, Devon Beer, Craig Cotner, Frank Gilardi, Phil Gilardi
Paul Nichols, maintenance associate, was honored for 5 years of service.
L to R: Devon Beer, Phil Gilardi, Paul Nichols, Frank Gilardi, Tony Arnold
We also awarded gift cards and a 55” HD television to associates who qualified for our quarterly incentive program drawing. All of our associates have the opportunity to qualify for the drawing by maintaining perfect attendance and a positive safety record.
Halima Sawadogo, production associate, was the winner of the HDTV drawing.
L to R: Tony Arnold, Devon Beer, Frank Gilardi, Halima Sawadogo, Phil Gilardi
In addition to our quarterly incentive program drawing and service awards, Freshway Foods holds an annual company picnic and a health fair for our associates and their families. Freshway Logistics, our forward distribution and logistics company, also awards drivers for achieving safe driving milestones with membership in the Million Mile Club.
